Privacy Policy
Effective Date: January 1, 2025
Last Updated: October 7, 2025
At Soul Concept Event Management, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.soulconcept.ae (“Website”) or interact with us through digital or offline channels.
By accessing or using our Website, you consent to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
When you contact us through our website forms, email, or phone, you may provide:
Full name
Email address
Phone number
Event details or service inquiries
Company or organization name (if applicable)
1.2 Automatically Collected Information
When you browse our Website, certain data may be automatically collected:
IP address and device type
Browser type and version
Pages visited and duration of visit
Referring website or search engine
This information helps us improve the Website experience and ensure its functionality.
2. How We Use Your Information
We use your information for the following purposes:
To respond to inquiries, service requests, and event bookings
To send quotations, proposals, or related service updates
To improve our website, services, and user experience
To send occasional updates, newsletters, or promotional materials (only if you have opted in)
To comply with legal or regulatory requirements
We do not sell, trade, or rent your personal information to any third party.
3. Data Security
We apply appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
Your personal information is stored securely and accessed only by authorized personnel when required for business operations.
However, no online transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Data Sharing
We may share limited information with:
Trusted service providers (e.g., email or website hosting) who assist us in operations
Legal authorities, if required to comply with UAE law or regulatory requests
All such third parties are bound by confidentiality agreements and are not permitted to use your data for other purposes.
5. Cookies & Tracking Technologies
Our Website may use cookies and analytics tools to enhance performance and user experience.
Cookies are small files stored on your device to recognize your preferences and activity.
You may disable cookies in your browser settings; however, doing so may affect certain website functionalities.
6. Your Rights
Depending on applicable UAE laws, you may have the right to:
Request access to your personal data
Request correction or deletion of inaccurate information
Withdraw consent for future communications
To exercise these rights, please contact us using the details below.
7. External Links
Our Website may include links to third-party websites.
Soul Concept Event Management is not responsible for the content, security, or privacy practices of these external sites.
We encourage you to review the privacy policies of any linked websites you visit.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
The latest version will always be available on this page, and the “Last Updated” date will indicate when revisions were made.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 info@soulconcept.ae
📍 ADGM Authorities Building, Al Maryah Island, Abu Dhabi, UAE
📞 +971 50 811 3819 | +971 50 818 8257